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Honoring 50 Years of Impact and Looking Ahead

For half a century, Help at Home has been a trusted partner for families across the country, providing compassionate care that allows individuals to maintain independence and dignity at home.

What started as a small operation in Evanston, IL, has grown into the country’s largest personal care services organization. Today, we celebrate our 50-year journey—our commitment to caregivers, clients and communities—and look ahead to the future of innovation in home care.

Help at Home is a movement redefining care. With 60,000 caregivers delivering 85 million hours of care annually, we are ensuring that every client experiences Great Days and Meaningful Moments, now and for the future.

Help at Home Through the Years

Help at Home By the Numbers

For 50 years, Help at Home has grown from a small agency to a leader in home care, ensuring more individuals can remain in the place they love—home. Our impact today speaks to our commitment to caregivers and clients alike.

11

States Served

200

Locations Providing Care

60 K

Highly Professional Caregivers

85 M

Home Care Hours Provided Annually

70 K

Clients Receiving Care Each Month

Honoring Our Caregivers and Employees – The Heart of Our Success

At the heart of Help at Home are the dedicated caregivers and employees who have shaped the organization’s legacy. Their commitment to compassionate care, leadership and innovation has been instrumental in the company’s growth and continued success. These spotlights highlight just a few of the many individuals who have dedicated their careers to making a difference.

Rina • 30-Year Journey of Growth

Rina’s career with Help at Home began as a caregiver, providing compassionate support to clients in need. Within just a year, her dedication and leadership skills were recognized, and she was offered a part-time supervisory role. What she initially saw as a temporary position turned into a 30-year journey of growth and impact.

As Help at Home expanded, Rina played a pivotal role in hiring, training and mentoring caregivers, ensuring they had the tools and knowledge to provide exceptional care. Many of the individuals she hired decades ago are still with the company today, a testament to her ability to build strong, committed teams. Now serving as an Area Manager, Rina oversees multiple locations, helping to guide teams through change and growth while keeping Help at Home’s mission at the forefront. She remains passionate about fostering a culture of support, inclusivity and professional development for caregivers.

Naomi • 26-Year Caregiver-Client Relationship

Twenty-six years is a long time in any job–but it’s especially remarkable in the case of Naomi, a caregiver in Mansfield, Ohio. She has been working with the same client, Monica, for 26 years. The client, who has developmental disabilities and is nonverbal, was a teenager when Naomi started working with her and is now 45 years old. They have developed standard routines. For example, Monica always puts her arms out for a hug after Naomi helps her get ready for bed. In the summer, they enjoy making trips to the pool. Naomi had previously worked at a nursing home, so she had a good idea of the kind of work she would be doing in home caregiving. Monica was one of her first three clients. Now Naomi works with Monica full time and even takes some night shifts. The flexibility of the job is one of the things Naomi loves the most, she said. Not only is the schedule itself somewhat flexible, but the kind of work varies from season to season and shift to shift. For Naomi, the best part of all is the knowledge that she has made a difference in someone’s life. Naomi said she enjoys making meaningful experiences possible for Monica.

 

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The Help at Home Community Foundation: Supporting Those Who Care

“In my role, I see on a daily basis how caregivers give much more than they receive. I am proud to be a part of the Help at Home Community Foundation and assisting those caregivers who give so much.”

RAY SMITHBERGER

COO and President of the Help at Home Community Foundation

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Shaping the Next 50 Years of Help at Home

As Help at Home celebrates 50 years of service, we look to the future with innovation, growth and a steadfast commitment to care. We’re continuing to evolve our in-home care services through technology and innovation, further improving caregiver support and client care.

With a growing aging population and an increasing preference for home-based care over institutional settings, Help at Home is positioned to lead the next era of home care—offering high-quality, tech-enabled and compassionate services to more families than ever before.

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