Population Health
Improves outcomes by addressing clinical and social drivers of health at scale through stratification and targeted interventions.
Our Quality and Safety
At Help at Home, our Quality and Safety program strives to deliver care and services that are safe, effective, person-centered and timely.
Our Quality and Safety program is a dynamic program of continuous process improvement, supported by data, feedback and governance, operating in alignment with evidence-based standards and the lived experiences of clients and caregivers.
Our Core Framework:
Built on Six Pillars
Client and Caregiver Satisfaction
Uses the client and caregiver’s voice to validate reliability, responsiveness and respectfulness of care delivery and workplace support.
Quality of Care
Establishes the evaluation and governance structure that ensures high quality care and service delivery, that includes but is not limited to event review, corrective actions and alignment with regulatory expectations.
Workforce Capability and Readiness
Builds a workforce capable of delivering reliable, risk aligned care through competency-based training, structured decision pathways and active monitoring.
Service Reliability and Continuity
Ensures that authorized care is delivered consistently, with minimal gaps and full alignment to the care plan.
Data, Technology and AI Enablement
Provides the intelligence layer that integrates data, analytics, automation and predictive modeling to deliver care more proactively and precisely.
Want to learn more about how we’re advancing quality and safety through proactive programs and services for the home care industry?